Companies that Have Elevated Their Service Since COVID-19

COVID-19 pandemic has changed the way we live, work, and interact with each other. In these trying times, companies have stepped up their game to provide exceptional service to customers. Here are some of the companies that have gone above and beyond to elevate their service during the pandemic:

Amazon

During the pandemic, Amazon has been a lifeline for people who were forced to stay indoors. The company has ramped up its delivery services and implemented measures to ensure the safety of its workers and customers. Amazon has also introduced a new feature that allows customers to schedule their deliveries, which has been a game-changer for those who are busy or have limited availability.

Zoom

Zoom has become a household name during the pandemic. The video conferencing platform has made it possible for people to work, learn, and socialize from the safety of their homes. Zoom has also introduced new features like virtual backgrounds, breakout rooms, and noise cancellation to enhance the user experience.

Peloton

With gyms closed and outdoor activities restricted, Peloton has become a popular choice for people looking to stay fit during the pandemic. Peloton has elevated its service by offering free trials to new users, expanding its class offerings, and introducing new features like family accounts and a digital heart rate monitor.

Airbnb

Airbnb has been hit hard by the pandemic, but the company has responded with innovative solutions to keep its business going. Airbnb has introduced new cleaning protocols to ensure the safety of its hosts and guests, and it has also launched new features like Online Experiences, which allows users to participate in virtual activities like cooking classes and guided tours.

DoorDash

With restaurants closed or limited to takeout, DoorDash has become a lifeline for people looking for a meal. DoorDash has elevated its service by offering contact-free delivery options, expanding its restaurant offerings, and introducing new features like group ordering and a customer loyalty program.

In conclusion, these companies have shown that even in the most challenging times, it's possible to elevate your service and provide exceptional value to your customers. These examples serve as an inspiration for other companies to follow suit and prioritize the needs of their customers during these uncertain times.